I have seen list reference to email tickets not working with HTTPS
configurations.
Some indicate that a local http connection must exist for the rt-mailgate to
work
my current install is 3.6.5 using Lighttpd
Everything is working fine using the GUI.
but I cannot get emails to open tickets.
I have verified that I can actually receive smtp mail sent to a user on the box.
- I redirect my http to https
- my /etc/aliases point to the https url
-my lighttpd.conf is below;
$SERVER["socket"] == "xx.xx.xx.xx:80" {
#server.document-root = "/"
server.document-root = "/opt/rt3/share/html/"
url.redirect = (
"^/(.*)" => "https://mysite/$1";
)
}
$SERVER["socket"] == "xx.xx.xx.xx:443" {
server.document-root = "/opt/rt3/share/html/"
url.rewrite = (
"^(.*)/Ticket/Attachment/(.*)" => "/$1/Ticket/Attachment/$2/"
)
fastcgi.map-extensions = ( ".css" => ".html", ".js" => ".html", "/" =>
".html" )
ssl.engine = "enable"
ssl.pemfile = "/etc/lighttpd/ssl/domain.com/server.pem"
$HTTP["useragent"] =~ ".*MSIE.*" {server.max-keep-alive-requests = 0 }
}
I do not know where best to try and resolve this ...( web config or
rt-mailgate )
I would be very grateful if someone could point me in the right direction on
what or where to go from here.
Thanks
Roy
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