On Tue, Jan 22, 2008 at 01:40:43PM -0300, [EMAIL PROTECTED] wrote: > Hi guys, > > We are looking for a script that triggers and email notification to an > address if a Ticket is resolve with a CF specific value. > > CF name is "Billable", and status will be "YES". > > Anyone deal with this request? >
Not exactly, but it would be easy for you to do it after reading some examples on the wiki: http://wiki.bestpractical.com/view/Contributions maybe OnResolveOnce + OnCustomFieldValueChange _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
