Todd,

I changed the permissions back to the way they were before the upgrade and 
everything is working!  Thanks

----- Original Message -----
From: Todd Chapman <[EMAIL PROTECTED]>
To: Sean McCreadie
Cc: [email protected] <[email protected]>
Sent: Mon Jan 28 08:39:49 2008
Subject: Re: [rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker

Sean,

The upgrade changed permissions on the directory where that config file is 
stored. Loosen up the permissions a bit and things will start working.

-Todd


On 1/23/08, Sean McCreadie <[EMAIL PROTECTED]> wrote:

        Hello,

         

        I tried to upgrade my 3.6.5 installation to 3.6.6 today and it appeared 
to work with no issues until I tried to go to the webpage in a browser.  I got 
the error pasted below.  I have Asset Tracker working great on 3.6.5 and it 
looks like this was the issue with the upgrade.  Does anyone know why it is 
throwing this error?  Thanks in advance.

         

        Sean 

         

        System error

        error: 

                Error during compilation of 
/opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:
        Can't locate /opt/rt3/etc/AssetTracker/AT_Config.pm in @INC (@INC 
contains: /opt/rt3/local/lib /opt/rt3/lib 
/usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 
/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 
/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 
/usr/lib/perl5/site_perl 
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 
/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 
/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 
/usr/lib/perl5/vendor_perl .) at /opt/rt3/lib/RTx/AssetTracker.pm line 68.
        
        Stack:
        [/opt/rt3/lib/RTx/AssetTracker.pm:68]
        [/opt/rt3/share/html/Callbacks/AssetTracker/autohandler/Default:15]
        [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:811]
        [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:441]
        [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093]
        [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026]
        [/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204]
        [/opt/rt3/share/html/Elements/Callback:85]
        [/opt/rt3/share/html/autohandler:270]

                
        context: 

                        ... 

                
                
                code stack: 

                /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:445
        /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1093
        /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1026
        /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:1204
        /opt/rt3/share/html/Elements/Callback:85
        /opt/rt3/share/html/autohandler:270

                

         


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