Thanks for the info. It was actually in the MySql conf file (/etc/my.cnf). I
added the following line under the [mysqld] section:
max_allowed_packet=10M
I was then able to attach a message > 1MB.
> Date: Wed, 30 Jan 2008 18:38:10 +0000> From: [EMAIL PROTECTED]> To: [EMAIL
> PROTECTED]> CC: rt-users@lists.bestpractical.com> Subject: Re: [rt-users]
> Attachments aren't attaching> > It's worth checking your apache config.> -->
> Kind Regards,> > ___________________________________________________> > Mike
> Peachey, IT> Tel: +44 (0) 114 281 2655> Fax: +44 (0) 114 281 2951> Jennic
> Ltd, Furnival Street, Sheffield, S1 4QT, UK> http://www.jennic.com>
> Confidential> ___________________________________________________> > Jared
> Hanks wrote:> > Hello,> > > > I'm having some issues trying to attach a .doc
> attachment that is 4MB. > > I have the following set in my RT Config:> > > >
> RT::VERSION 3.6.1> > RT::MaxAttachmentSize 10000000> > > > The above setting
> is 10MB, so I'm not quite sure why it would not be > > allowed to attach. Is
> there another place I need to check for > > attachment size?> > > > Any help
> is greatly appreciated.> > > > Thanks,> > Jared> > > > > > > >
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