Hey, Stephen Turner wrote: >> i'm searching for a possibility to show the Queue-CCs while creating >> (create + correspondend) a ticket without letting the users modify it - >> in other words: i know the "ShowOutgoingEMail"-Right ;) > > To get the queue ccs (and adminccs), you can simply do: > > $QueueObj->CcAddresses and $QueueObj->AdminCcAddresses > > But I'm guessing you really want to get an accurate list of email > recipients for the ticket creation? That's quite a bit more tricky - you > might have to create a fake 'create' transaction, examine its scrips and > then roll it back.
that's exactly what i need. Anyone done this before? Greettings! _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
