Hi,
 
Using RT 3.6.4, I have two queues setup.  One is strictly used for
clients emailing issues to us.  The other is used strictly for tasks.
The first one I mentioned works fine with sending and receiving mail.
The second, "task", is not able to send any mail when creating a new
ticket.  We basically want, when creating a new task, the ability to
have an email sent that a new task is created.
 
Would anyone have any ideas?
 
Thanks,
Bill
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to