I have recently re-installed RT on a new system (rt-3.6.6) I had a previous install of RT (rt-3.6.2) on another system. I am using the same database but a fresh RT install. I am getting the following error in my apache log and can't create anything in RT.
[crit]: Transaction not committed. Usually indicates a software fault.Dataloss may have occurred (/usr/local/rt/lib/RT/Interface/Web/Handler.pm:195) I can browse the interface and login fine. Searching the web gets my all kinds of things so here is a summation of all the thinks I have tired and whats installed on my system. perl v5.8.5 CentOS 4.5 MySQL-devel-community-5.0.45-0.rhel4 MySQL-shared-compat-5.0.45-0.rhel4 MySQL-client-community-5.0.45-0.rhel4 MySQL-server-community-5.0.45-0.rhel4 Apache/2.0.52 DBI-1.601 DBD-mysql-4.006 So I have tried a number of things. I have recompiled DBI and DBD .. also moved back to version 4.001 of the DBD-mysql driver. The database is using innodb tables and the innodb engine is available ? I am not sure what else to try ? If anyone has anything please help.
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