Hi All, I've just installed the latest Shredder extension via CPAN and it seems to do its job nicely wiping out deleted tickets via the web gui. When I click on a ticket from the search results, though, the path to the ticket is missing the root "rt/" component. Everything else has been working fine for a year or more.
The path should be: https://rt.company.com/rt/Ticket/Display.html?id=7 But this is what Shredder search is showing (which returns a 404 error): https://rt.company.com/Ticket/Display.html?id=7 Is this something that needs to be set in RT_Siteconfig or do I need to modify the shredder html? My RT is installed in a non-standard location, but I gave the installer the path to my RT.pm and everything seemed to install fine. Gene -- Gene LeDuc, GSEC Security Analyst San Diego State University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com