At Friday 2/15/2008 05:55 PM, Kenneth Crocker wrote: >To all, > > I have just upgraded to 3.6.4 and am having some difficulty > getting the >results of a query into a spreadsheet with the fields I selected for the >query. Instead, I get all sorts of tickets fields I did NOT select and >am missing several that I DID select. Why does RT seem to ignore the >fields I am/not selecting for the query when it downloads the results to >excel? Anyone? > >Kenn >LBNL
Kenn, That's the way the spreadsheet feature works (and always has, I think) - it's intended to give you a full set of fields for each ticket. There's a contrib on the wiki that downloads only the fields you see on the results screen: http://wiki.bestpractical.com/view/SpreadsheetDisplayedFields Good luck, Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
