(apologies for the html email, but I wanted to paste an html table) On Tue, 2008-02-19 at 10:59 -0800, Kenneth Crocker wrote:
> Tom, > > > Would you mind listing for me any scrips you have relating to a status > change and emails as a result of said change? What kind of action > precipitated the initial scrip being triggered? Could be that an email > notification scrip is looking for a template that you modified or > misnamed (capitol letters?, etc.) and can't find it. Anyway, that list > and their contents will help the debugging process. It seems to hang for example when changing the ticket status from "resolves" to "open", the last line in the log is; [Wed Feb 20 17:06:11 2008] [debug]: About to commit scrips for transaction #6464 (/opt/rt3/lib/RT/Transaction_Overlay.pm:180) I checked out transaction id #6464 and its just this; SELECT * FROM Transactions T where id = '6464' LIMIT 0,10000 id ObjectType ObjectId TimeTaken Type Field OldValue NewValue ReferenceType OldReference NewReference Data Creator Created 6464 RT::Ticket 545 0 Status Status resolved open 22 2008-02-20 17:06:10 there are no logs, in the apache error_log or fastcgi log Tom
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