I'm guessing this is an anti-spam measure. Where does one configure the external database and is it something for which queues can be excluded? I ask because it would be neat to not have to deal with our current anti-spam method and simply have emails accepted or rejected based on our already existing customer database. On the same token, however, is our security queue to which emails regarding abuse and other, necessarily publicly available purposes are sent. This is one that would need to be excluded from such settings.
Mathew -- Keep up with me and what I'm up to: http://theillien.blogspot.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
