Anyone have a scrip/template example to include the resolve comment AND also allows an attachment/s to be included when resolving a ticket ?
I have seen some examples, that require two emails being sent, but I am hoping to be able to have just a single message sent. Roy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
