Doesn't this happen by default? The users list doesn't show unprivlidged users, but anyone that sends in an email has a user record automatically created.
On Feb 20, 2008, at 3:38 PM, Kenneth Crocker wrote: > To all, > > > We use LDAP for authorizing any access to RT. In fact, we do not > allow > any email correspondence, etc. to get posted to RT unless the senders > are privileged users via LDAP. That works fine for those users the USE > RT, especially via WebUI. What I want to do is have RT to add any > email > recipient that is NOT an RT user to be added as an unprivileged user. > That way their replies can be added to the history of a ticket. Has > anyone out there done this? If so, can you help me? Thanks. > > > Kenn > LBNL > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
