Once in a while, I use rtx-shredder to purge tickets older than a month that
are marked as deleted.
rtx-shredder --plugin "Tickets=limit,5000;status,deleted;updated_before,`date
-I -d '1 month ago'`" --force
We have some very old tickets that contain attachments that I would like to
purge. First, I would like to get a list of these to review before actually
purging them from the db. Secondly, will someone please provide the syntax for
doing this using rtx-shredder?
Thanks,
Shannon
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