Greetings, For a queue which has multiple email addresses reaching it, we wish to pull out statistics of which addresses are being used and set up some custom fields based on it.
I could do this via a few extensions to rt-mailgate, but was wondering if there's any way to extract the initial To field from the Ticket object so I can do this in a Scrip? Thanks, Tom _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
