On 3 Mar 2008, at 14:52, Mark Blackman wrote: > > On Feb 15, 2008, 11:50 AM, Jesse wrote: >> Yep. it's not recursion. It's RT::Transaction::TicketObj which >> should be >> made smarter. Rather than loading a ticket by id, it should be > loading >> by id _and_ effective id. I'd love a patch. > > I'm seeing this issue as well (very long delays, 261 seconds to load > a merged ticket). > > Any clues where I would fiddle with this? We're running the > debian package, stable, so it's RT 3.6.1. > > Considering the original poster wrote in with RT 3.6.5, is an upgrade > likely to help?
Hmm, seems that adding @LogToSyslogConf = ( socket => 'native' ) unless (@LogToSyslogConf); to RT_SiteConfig.pm sped up the merged ticket display from 260 seconds to about 6 seconds. probably still too many log messages being written for the reason above I suppose. - Mark > > - Mark > > > > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
