On 3/4/2008 7:55 AM, j0ey wrote: > i'm trying to automatically add user based ticket CFs (wikitext) for all > my priv. users in RT, so they could add personal notes to tickets. Any > idea on how to implement this "stress-free"?
Off the top of my head.... Each privileged user should have their own CF (so, 15 users, 15 new CFs), probably named with the same name, that only they have SeeCustomField & ModifyCustomField rights to. All should be enabled and globally activated (i.e. not queue-by-queue). Interesting idea. -- Regards, joe Joe Casadonte [EMAIL PROTECTED] ========== ========== == The statements and opinions expressed here are my own and do not == == necessarily represent those of Oracle Corporation. == ========== ========== _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
