Thanks Kenn. Your solution worked. I uncommented the WebSessionClass in SiteConfig. SetupSessionCookies already had the line in the code. Does anyone know any pros/cons to this setup? Thanks.
-Juan On Tue, Mar 4, 2008 at 4:55 PM, Kenneth Crocker <[EMAIL PROTECTED]> wrote: > Juan, > > > > I've found that this is more common than I thought. There are at least > a couple possible reasons, one has to do with setting up your sessions > table (MySQL) and the other has to do with how FireFox and IE handle > cookies along with Apache. This is how we handled it: > > 1) make a change in RT_SiteConfig.pm > "Set($WebSessionClass, 'Apache::Session::File');" > > 2) Set SetupSessionCookies overrides (type "vi SetupSessionCookies" > <enter>); as follows: > > Modify "my $session_properties;" by adding "Transaction => 1," to > the > code at end before the "else" line." > > This did it for us, but we don't use the DataBase SESSION Table. > Hope this helps. > > Kenn > LBNL > > > > On 3/4/2008 1:22 PM, Juan Mas wrote: > > Hi All, > > > > I just got RT 3.6.6 installed on gentoo and followed the installation > > instructions step by step. I am able to get to the login page and > > login using root, but when I click on any link it brings me back to > > the login screen. I can then log in and it will take me to where I > > need to go but I have to do this after every link I click. I tried > > searching the archives but didn't find any answers. Does anyone know > > a solution to this? > > > > -- -Juan _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
