I'm running RT 3.6.6, and have it almost completed. The problem Im running into is, I can't send e-mail to the server running it. I have Exchange 2003 where the e-mail distribution list is set up which has [EMAIL PROTECTED] and [EMAIL PROTECTED] listed as it's SMTP addresses. When I send an e-mail to helpdesk, it bounces back with this message:
The message could not be delivered because the recipient's destination email system is unknown or invalid. Please check the address and try again, or contact your system administrator to verify connectivity to the email system of the recipient. < #5.1.2 SMTP; 550 Host unknown> The server running helpdesk is on Gentoo, and I have setup aliases according to the installation guide. If I create a ticket from within the RT web interface, the ticket is created, and I receive a notice that the ticket has been created. Right now, Im not sure if I missed a step on the Exchange server or on the Linux server. If you need more info, let me know. Any suggestions would be much appreciated. Thanks. -- -Juan _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
