I have a scrip that should be adding the owner as an AdminCC on ticket
create. It works fine. However, if a ticket is created with no owner
set, it sets an AdminCC as Nobody, which is annoying.
I threw an if statement in there to try to handle it, but I am doing
something wrong.
my $admincclist = $self->TicketObj->AdminCc;
my $Owner = $self->TicketObj->OwnerObj;
if ( $Owner ne "Nobody"){
$admincclist->AddMember($Owner->Id);
}
$Owner must not really be the string nobody, because Nobody is still
being added as an AdminCC. Any suggestions on what I should be looking
for instead?
Second, is there a good way to debug scrips? I feel like I'm just
feeling around in the dark and don't know how to tell if they're really
working, or what the contents of variables are, etc. If I was writing
straight perl code I could have it print the content of $Owner so I
could see what was in there.
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