Greg,
Unfortunately, it looks like you made your edits directly to the versions in the share folder. If you upgrade RT, you will overwrite you customizations. I recommend taking a look at the wiki, specifically, http://wiki.bestpractical.com/view/CleanlyCustomizeRT. In summary, you should create a "local" folder where you store your customized files. When you do an upgrade, the upgrade MAKE file doesn't overwrite the local folder, but it does overwrite the shared folder. -Craig ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Evans Sent: Thursday, March 20, 2008 1:46 PM To: 'RT Users' Subject: [rt-users] Quick question about upgrading.... Was just thinking about upgrading from 3.6.5->3.6.6 Was just wondering what happens to the changes I have made to files for rt? For instance, I have made changes to: /opt/rt3/share/html/Ticket/Elements/ShowPeople Will I need to re-implement those changes or ?? Thanks in advance Greg Evans Hood Canal Communications (360) 898-2481 ext.212
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