I don't want to create a user box on the exchange system and have RT
fetch the mail.
We are having a hard time getting the exchange to send email to RT.
I used MUTT to send an email to the email address configured in RT for
the Queue, but getting this error:
This is the error Mutt receives:
Date: Wed, 26 Mar 2008 14:36:32 -0400
From: Mail Delivery Subsystem <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)
[-- Attachment #1 --]
[-- Type: text/plain, Encoding: 7bit, Size: 0.4K --]
The original message was received at Wed, 26 Mar 2008 14:36:32 -0400
from nelsoncentos.protus.org [127.0.0.1]
----- The following addresses had permanent fatal errors -----
<[EMAIL PROTECTED]>
(reason: 550 Host unknown)
----- Transcript of session follows -----
550 5.1.2 <[EMAIL PROTECTED]>... Host unknown (Name server:
protusrt.com: host not found)
[-- Attachment #2 --]
[-- Type: message/delivery-status, Encoding: 7bit, Size: 0.3K --]
Reporting-MTA: dns; nelsoncentos.protus.org
Received-From-MTA: DNS; nelsoncentos.protus.org
Arrival-Date: Wed, 26 Mar 2008 14:36:32 -0400
Final-Recipient: RFC822; [EMAIL PROTECTED]
Action: failed
Status: 5.1.2
Remote-MTA: DNS; protusrt.com
Diagnostic-Code: SMTP; 550 Host unknown
Last-Attempt-Date: Wed, 26 Mar 2008 14:36:32 -0400
[-- Attachment #3 --]
[-- Type: message/rfc822, Encoding: 7bit, Size: 0.7K --]
Date: Wed, 26 Mar 2008 14:36:32 -0400
From: root <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: testing
User-Agent: Mutt/1.4.2.2i
kuqdgvliuegvega
________________________________
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Anderson
Sent: Wednesday, March 26, 2008 1:16 PM
To: [email protected]
Subject: Re: [rt-users] Intergrating wo MS Exchange
Easiest way:
Create a mailbox for RT's mail to go into. However you want to do this.
Install Fetchmail onto your RT server. (yum has it)
Configure Fetchmail to collect mail from your exchange server (POP3 or
IMAP)
Have your local MTA deliver the mail into RT.
I've had that working for the last couple of years now. Around 20,000
tickets so far.
The MTA I'm using is Exim, so I can use the exim filtering rules,
through its .forward for RT. I'm afraid I've got no how-to written up,
but there should be a reasonable amount of documentation out there on
how fetchmail works. And there's documentation on how to get local mail
into RT, using mailgate.
The fetchmail config I have is (in .fetchmailrc, in the RT users home
directory)
set postmaster "rt"
set bouncemail
set no spambounce
set properties ""
poll your.pop3.server
user 'rt' there with password 'changed to save my blushes' is
'rt' here
Steve Anderson
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nelson
Pereira
Sent: 26 March 2008 16:20
To: [email protected]
Subject: [rt-users] Intergrating wo MS Exchange
Hi,
Just installed RT and was wondering if it's possible to interface to MS
Exchange?
If so, is there howtos or anything about setting it up?
RT is installed on a Centos5 box.
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