On Mar 27, 2008, at 4:17 PM, Kenneth Crocker wrote:
To all,I noticed that when in the "People" update box of a ticket you have tohave an idea of what a persons UserId contains or looks like whenwanting to add one to a ticket. Has anyone created a "drop-down" list of users with the "CreateTicket" privilege for a queue to select from likewe have for 'Owners"? I would imagine it would be based on the samecoding structure as the 'Owner' drop-down for a ticket 'People' change.If not, perhaps it would be a good addition for 3.8.1?
There's a third-part plugin which provides this. We've also done up one ourselves. Neither of them is quite refined enough to make core for 3.8, but they're both easy to install.
Kenn LBNL _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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