This says it all: The RT_* files are set as root:apache and the permission is set to 500
How is the Apache process (running as user 'apache', I assume) supposed to
access your RT configs if they have no permissions to do so? Chmod those
files to 640 or something similar - that should fix your problem.
James Moseley
"Nelson Pereira"
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Sent by: <[email protected]>
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[rt-users] Problem, cannot restart
HTTPD
04/08/2008 07:58
AM
HI,
Did something and not sure what…:
[Tue Apr 08 09:00:00 2008] [error] \nRT couldn't load RT config file
/opt/rt3/etc/RT_SiteConfig.pm as:\n user: root \n group: root\n\nThe
file is owned by user root and group apache. \n\nThis usually means that
the user/group your webserver is running\nas cannot read the file. Be
careful not to make the permissions\non this file too liberal, because it
contains database passwords.\nYou may need to put the webserver user in the
appropriate group\n(apache) or change permissions be able to run
succesfully.\n\nUndefined subroutine &RT::loc called at
/opt/rt3/etc/RT_SiteConfig.pm line 24.\nCompilation failed in require at
/opt/rt3/lib/RT.pm line 152.\nBEGIN failed--compilation aborted at
/opt/rt3/bin/webmux.pl line 78.\nCompilation failed in require at (eval 2)
line 1.\n
[Tue Apr 08 09:00:00 2008] [error] Can't load Perl file:
/opt/rt3/bin/webmux.pl for server netnet-ems.protus.org:0, exiting...
The RT_* files are set as root:apache and the permission is set to 500
What do I need to do to get this file to run?
Nelson Pereira (Embedded image moved to file:
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