Aaron, the attachments are stored in RT's database in a table called
'Attachments'. There is a field called 'Content' that holds the ones and
zeros that make up the attachment. I suspect that importing files into RT
as ticket attachments will be a non-trivial exercise.
Regards,
Gene
At 11:02 AM 4/10/2008, Aaron Sallade wrote:
I need to import attachments into our RT from our legacy system. How are
attachments stored in RT?
Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
--
Gene LeDuc, GSEC
Security Analyst
San Diego State University
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