Running 3.6.3 on FC7
When using the self service interface to enter a ticket, after
submission the following is shown to the user:
Ticket 11643 created in queue 'ITSupport'
But under "The Basics":
Status: Project-Id-Version: RT 3.5.x PO-Revision-Date: 2005-10-03
13:44-0400 Last-Translator: FULL NAME Language-Team: rt-devel MIME-
Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-
Encoding: 8bit
Priority: /
Queue:
Also if the user clicks on the "Full Headers" link at the bottom they
get the following error: Couldn't load ticket ''
This a known issue?
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
