Update - problem solved, though I don't know why.

On Fri, 2008-04-11 at 09:32 +0100, Mike Peachey wrote:
> Matt Zagrabelny wrote:
> > Greetings,
> > 
> > I am getting the following error when I try to update a password for an
> > account in my RT instance.
> 
> Is it JUST when you try to update a password? Or when attempting login too?


Login authentication is handled by a "Single Sign-on" Apache module. So,
to my knowledge it was just happening when trying to update user data.


> It certainly *seems* like you've got everything set up right, unless 
> there's something small somewhere that's gone wrong.. I would suggest 
> doing a:
> 
> use Data::Dumper;
> $RT::Logger->debug(Dumper(@$RT::ExternalAuthPriority));
> 
> Just to see if you can confirm that User_Vendor.pm is able to pick up 
> the config option.. but it certainly seems like it can't, hence the 
> "undefined value".
> 
> This is a LOOOONG shot, but the e-mail you sent is wrapped at so few 
> characters, most things are dropping to new lines and I noticed that the 
> wrapping didn't wrap @$RT::ExternalAuthPriority as one word, but wrapped 
> it like this:
> 
> @
> $RT::ExternalAuthPriority
> 
> You haven't been trawling the file and accidentally added a space in 
> there have you?

No, thanks for checking though.

What had happened:

We had a power outage on Friday and the computer that RT was housed on
rebooted. Upon reboot things worked as expected.

???

-- 
Matt Zagrabelny - [EMAIL PROTECTED] - (218) 726 8844
University of Minnesota Duluth
Information Technology Systems & Services
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lose.
-Jim Elliot

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