Stephen,
What kind of privileges have you granted and to whom in relation to the
queue where the ticket is being created (or attempted)?
Kenn
LBNL
On 4/13/2008 8:30 PM, Stephen Cochran wrote:
>
> Running 3.6.3. <http://3.6.3.>
>
> I think I finally found the "advanced" view for a new ticket creation,
> it's only available when signed in as a privlidged users.
>
> Using the self service interface, I've added the html to display and
> enter a due date. The problem now is that the popup window to select a
> date is not working for an unprivlidged user; looks like a permissions
> problem.
>
> I copied /Elements/SelectDate to /SelfSerivce/Elements/SelectDate to see
> if that would solve the problme, but no joy.
>
> Is there a simple way to get the date picker to work in the Self-Service
> interface?
>
> I'm getting the impression that not many people are using the
> self-service interface, that true?
>
>
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