Hi, I've been searching for an answer to my situation with close hits but nothing exactly. We have been using RT 3.6.3 on a Solaris 9 machine for over a year without issue. My monthly patching of the machine is the only thing I can attribute to this new problem - but that doesn't help me solve it. My installations were done via blastwave and - as I said - things have worked fine until 2 weeks ago.... my version of perl is 5.8.8.
/var/adm/messages has:Apr 15 22:23:48 localhost RT: Scrip Prepare 1 died. - Require of RT::Action:: failed.\nCan't locate RT/Action/.pm in @INC (@INC contains: /opt/csw/rt3/local/lib /opt/csw/rt3/lib /opt/csw/lib/perl5/site_perl/5.8.8/sun4-solaris-thread-multi /opt/csw/lib/perl/5.8.8 /opt/csw/share/perl/5.8.8 /opt/csw/lib/perl/site_perl /opt/csw/share/perl/site_perl /opt/csw/lib/perl/csw /opt/csw/share/perl/csw . /opt/csw/apache/ /opt/csw/apache/lib/perl) at (eval 1275) line 3.\n\nStack:\n [(eval 1275):3]\n [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]\n [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n [/opt/csw/rt3/lib/RT/Record.pm:1444]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n [/opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82]\n [/opt/csw/rt3/share/html/Ticket/Update.html:137]\n [/opt/csw/rt3/share/html/autohandler:292]\n\n\nStack:\n [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175]\n [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n [/opt/ Apr 15 22:24:02 localhost RT: Scrip Prepare 7 died. - Require of RT::Action::rt-3.6.3-162-1208298242-392 failed.\nsyntax error at (eval 1295) line 1, near "require RT::Action::rt-"\n\n\nStack:\n [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175]\n [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]\n [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n [/opt/csw/rt3/lib/RT/Record.pm:1444]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n [/opt/csw/rt3/lib/RT/Interface/Web.pm:570]\n [/opt/csw/rt3/share/html/Ticket/Display.html:142]\n [/opt/csw/rt3/share/html/Ticket/Update.html:216]\n [/opt/csw/rt3/share/html/autohandler:292] (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479)\n Apr 15 22:24:02 localhost RT: Scrip Prepare 6 died. - Undefined subroutine &Scalar::Util::weaken called at /opt/csw/rt3/lib/RT/Action/Generic.pm line 107.\n\nStack:\n [/opt/csw/rt3/lib/RT/Action/Generic.pm:107]\n [/opt/csw/rt3/lib/RT/Action/Generic.pm:79]\n [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:177]\n [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]\n [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n [/opt/csw/rt3/lib/RT/Record.pm:1444]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n [/opt/csw/rt3/lib/RT/Interface/Web.pm:570]\n [/opt/csw/rt3/share/html/Ticket/Display.html:142]\n [/opt/csw/rt3/share/html/Ticket/Update.html:216]\n [/opt/csw/rt3/share/html/autohandler:292] (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479)\n Apr 15 22:24:02 localhost RT: Scrip Prepare 1 died. - Require of RT::Action::rt-3.6.3-162-1208298242-392 failed.\nsyntax error at (eval 1306) line 1, near "require RT::Action::rt-"\n\n\nStack:\n [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175]\n [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]\n [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n [/opt/csw/rt3/lib/RT/Record.pm:1444]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n [/opt/csw/rt3/lib/RT/Interface/Web.pm:570]\n [/opt/csw/rt3/share/html/Ticket/Display.html:142]\n [/opt/csw/rt3/share/html/Ticket/Update.html:216]\n [/opt/csw/rt3/share/html/autohandler:292] (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479)\n I'm using sendmail, with the standard setup on the RT_SiteConfig file. I've tried to keep everything pretty box-stock without changing things -- so I am (besides not being a perl programmer!) - baffled at what went wrong. What are my options? Is it a perl problem? (sure looks like it... from my inexperienced eyes!)... Should I just bite the bullet and install 3.6.6??? Thanks, Judy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
