Hello Everyone, My first post on this list. Great community! And the archives have been very helpful helping me find a way to do things like how to set default "RT at a glance customizations" for all users, specially the "10 highest priority tickets I own" part.
What I can't find anywhere though is how to set RT so that it will not allow anyone to edit or customize "10 highest priority tickets I own". Is there a way this can be done without manually tinkering with the code? Best regards! Chad
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
