Hi all, I'm trying to write a scrip to run with every transaction on tickets, but I only want it to really do what it's supposed to do when one or two custom fields change. My question is :
How can I see the old and new value of a ticket custom field on a transaction object so that I can do it during the prepare stage? Thanks in advance, Carlos Silva _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
