113400 [Thu Apr 17 19:42:01 2008] [error]: Scrip Prepare 6 died. - Undefined subroutine &Scalar::Util::weaken called at /opt/csw/rt3/lib/RT/Action/Generic.pm line 107.
Rebuild Scalar::Util from CPAN. RedHat's build is broken from RPM, so that error is well known. It wouldn't surprise me if perhaps this was biting you also. Regarding " 113374 Can't locate RT/Action/.pm". That is almost certainly a typo that you need to track down. Judy Illeman Gaukel wrote: > Still trying to track down why RT 3.6.3 broke, welcome any input. > Is help available? > Here is "the Stack" -- found in my apache error log files (is there > really a .pm with no filename - just an extension??): > Following that, is my configuration. Sorry to not have posted these > earlier. > > 113374 Can't locate RT/Action/.pm in @INC (@INC contains: > /opt/csw/rt3/local/lib /opt/csw/rt3/lib > /opt/csw/lib/perl5/site_perl/5.8.8/s > un4-solaris-thread-multi /opt/csw/lib/perl/5.8.8 > /opt/csw/share/perl/5.8.8 /opt/csw/lib/perl/site_perl > /opt/csw/share/perl/site_perl /o > pt/csw/lib/perl/csw /opt/csw/share/perl/csw . /opt/csw/apache/ > /opt/csw/apache/lib/perl) at (eval 1349) line 3. > 113375 > 113376 Stack: > 113377 [(eval 1349):3] > 113378 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113379 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113380 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113381 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113382 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113383 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113384 [/opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82] > 113385 [/opt/csw/rt3/share/html/Ticket/Update.html:137] > 113386 [/opt/csw/rt3/share/html/autohandler:292] > 113387 > 113388 > 113389 Stack: > 113390 [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175] > 113391 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113392 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113393 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113394 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113395 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113396 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113397 [/opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82] > 113398 [/opt/csw/rt3/share/html/Ticket/Update.html:137] > 113399 [/opt/csw/rt3/share/html/autohandler:292] > (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479) > 113400 [Thu Apr 17 19:42:01 2008] [error]: Scrip Prepare 6 died. - > Undefined subroutine &Scalar::Util::weaken called at > /opt/csw/rt3/lib/RT/Action/Generic.pm line 107. > 113401 > 113402 Stack: > 113403 [/opt/csw/rt3/lib/RT/Action/Generic.pm:107] > 113404 [/opt/csw/rt3/lib/RT/Action/Generic.pm:79] > 113405 [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:177] > 113406 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113407 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113408 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113409 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113410 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113411 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113412 [/opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82] > 113413 [/opt/csw/rt3/share/html/Ticket/Update.html:137] > 113414 [/opt/csw/rt3/share/html/autohandler:292] > (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479) > 113415 [Thu Apr 17 19:42:01 2008] [error]: Scrip Prepare 1 died. - > Require of RT::Action:: failed. > 113416 Can't locate RT/Action/.pm in @INC (@INC contains: > /opt/csw/rt3/local/lib /opt/csw/rt3/lib > /opt/csw/lib/perl5/site_perl/5.8.8/s > un4-solaris-thread-multi /opt/csw/lib/perl/5.8.8 > /opt/csw/share/perl/5.8.8 /opt/csw/lib/perl/site_perl > /opt/csw/share/perl/site_perl /o > pt/csw/lib/perl/csw /opt/csw/share/perl/csw . /opt/csw/apache/ > /opt/csw/apache/lib/perl) at (eval 1360) line 3. > 113417 > 113418 Stack: > 113419 [(eval 1360):3] > 113420 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113421 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113422 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113423 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113424 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113425 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113426 [/opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82] > 113427 [/opt/csw/rt3/share/html/Ticket/Update.html:137] > 113428 [/opt/csw/rt3/share/html/autohandler:292] > 113429 > 113430 > 113431 Stack: > 113432 [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175] > 113433 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113434 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113435 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113436 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113437 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113438 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113439 [/opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82] > 113440 [/opt/csw/rt3/share/html/Ticket/Update.html:137] > 113441 [/opt/csw/rt3/share/html/autohandler:292] > (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479) > 113442 [Thu Apr 17 19:42:16 2008] [error]: Scrip Prepare 7 died. - > Require of RT::Action::rt-3.6.3-561-1208461336-1233 failed. > 113443 syntax error at (eval 1300) line 1, near "require RT::Action::rt-" > 113444 > 113445 > 113446 Stack: > 113447 [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175] > 113448 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113449 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113450 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113451 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113452 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113453 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113454 [/opt/csw/rt3/lib/RT/Interface/Web.pm:570] > 113455 [/opt/csw/rt3/share/html/Ticket/Display.html:142] > 113456 [/opt/csw/rt3/share/html/Ticket/Update.html:216] > 113457 [/opt/csw/rt3/share/html/autohandler:292] > (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479) > 113458 [Thu Apr 17 19:42:16 2008] [error]: Scrip Prepare 6 died. - > Undefined subroutine &Scalar::Util::weaken called at > /opt/csw/rt3/lib/RT/Action/Generic.pm line 107. > 113459 > 113460 Stack: > 113461 [/opt/csw/rt3/lib/RT/Action/Generic.pm:107] > 113462 [/opt/csw/rt3/lib/RT/Action/Generic.pm:79] > 113463 [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:177] > 113464 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113465 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113466 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113467 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113468 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113469 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113470 [/opt/csw/rt3/lib/RT/Interface/Web.pm:570] > 113471 [/opt/csw/rt3/share/html/Ticket/Display.html:142] > 113472 [/opt/csw/rt3/share/html/Ticket/Update.html:216] > 113473 [/opt/csw/rt3/share/html/autohandler:292] > (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479) > 113474 [Thu Apr 17 19:42:16 2008] [error]: Scrip Prepare 1 died. - > Require of RT::Action::rt-3.6.3-561-1208461336-1233 failed. > 113475 syntax error at (eval 1311) line 1, near "require RT::Action::rt-" > 113476 > 113477 > 113478 Stack: > 113479 [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175] > 113480 [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471] > 113481 [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237] > 113482 [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171] > 113483 [/opt/csw/rt3/lib/RT/Record.pm:1444] > 113484 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441] > 113485 [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355] > 113486 [/opt/csw/rt3/lib/RT/Interface/Web.pm:570] > 113487 [/opt/csw/rt3/share/html/Ticket/Display.html:142] > 113488 [/opt/csw/rt3/share/html/Ticket/Update.html:216] > 113489 [/opt/csw/rt3/share/html/autohandler:292] > (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479) > ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- > > > Loaded perl modules > > Perl v5.8.8 under solaris > Apache v1.27; > Apache::Connection v1.00; > Apache::Constants v1.09; > Apache::DBI v1.05; > Apache::Registry v2.01; > Apache::Request v1.33; > Apache::Server v1.01; > Apache::Session v1.82; > Apache::Session::Generate::MD5 v2.1; > Apache::Session::Lock::MySQL v1.00; > Apache::Session::MySQL v1.01; > Apache::Session::Serialize::Storable v1.00; > Apache::Session::Store::DBI v1.02; > Apache::Session::Store::MySQL v1.04; > Apache::Status v2.03; > Apache::Table v0.01; > AutoLoader v5.60; > B v1.09_01; > base v2.07; > Benchmark v1.07; > bytes v1.02; > Cache::Simple::TimedExpiry v0.27; > Carp v1.04; > CGI v3.27; > CGI::Cookie v1.27; > CGI::Util v1.5; > Class::Container v0.12; > Class::Data::Inheritable v0.06; > Class::ReturnValue v0.53; > Clone v0.22; > constant v1.05; > Cwd v3.24; > Data::Dumper v2.121_08; > Date::Format v2.22; > Date::Parse v2.27; > DBD::mysql v4.004; > DBI v1.54; > DBIx::SearchBuilder v1.45; > DBIx::SearchBuilder::Union v0; > DBIx::SearchBuilder::Unique v0.01; > Devel::StackTrace v1.13; > Devel::StackTraceFrame v0.6; > Digest::base v1.00; > Digest::MD5 v2.36; > DynaLoader v1.05; > Encode v2.12; > Encode::Alias v2.04; > Encode::Config v2.01; > Encode::Encoding v2.02; > Encode::Guess v2.00; > Encode::Unicode v2.02; > Errno v1.0901; > Exception::Class v1.23; > Exception::Class::Base v1.2; > Exporter v5.58; > Exporter::Heavy v5.58; > Fcntl v1.05; > File::Basename v2.74; > File::Glob v1.05; > File::Path v1.08; > File::Spec v3.24; > File::Spec::Unix v1.5; > File::Temp v0.18; > FileHandle v2.01; > HTML::Element v3.16; > HTML::Entities v1.35; > HTML::Formatter v2.04; > HTML::FormatText v2.04; > HTML::Mason v1.35; > HTML::Mason::ApacheHandler v1.69; > HTML::Mason::Exception v1.1; > HTML::Mason::Exception::Abort v1.1; > HTML::Mason::Exception::Compilation v1.1; > HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1; > HTML::Mason::Exception::Compiler v1.1; > HTML::Mason::Exception::Decline v1.1; > HTML::Mason::Exception::Params v1.1; > HTML::Mason::Exception::Syntax v1.1; > HTML::Mason::Exception::System v1.1; > HTML::Mason::Exception::TopLevelNotFound v1.1; > HTML::Mason::Exception::VirtualMethod v1.1; > HTML::Mason::Exceptions v1.43; > HTML::Parser v3.56; > HTML::Scrubber v0.08; > HTML::Tagset v3.10; > HTML::TreeBuilder v3.13; > HTTP::Date v1.47; > I18N::LangTags v0.35; > I18N::LangTags::Detect v1.03; > integer v1.00; > IO v1.22; > IO::File v1.13; > IO::Handle v1.25; > IO::InnerFile v2.110; > IO::Lines v2.110; > IO::Scalar v2.110; > IO::ScalarArray v2.110; > IO::Seekable v1.1; > IO::Wrap v2.110; > IO::WrapTie v2.110; > IPC::Open2 v1.02; > IPC::Open3 v1.02; > lib v0.5565; > List::Util v1.19; > Locale::Maketext v1.09; > Locale::Maketext::Fuzzy v0.02; > Locale::Maketext::Lexicon v0.62; > Locale::Maketext::Lexicon::Gettext v0.15; > Log::Dispatch v2.16; > Log::Dispatch::Base v1.09; > Log::Dispatch::Output v1.26; > Log::Dispatch::Screen v1.17; > Log::Dispatch::Syslog v1.18; > Mail::Address v1.74; > Mail::Field v1.74; > Mail::Field::AddrList v1.74; > Mail::Field::Date v1.74; > Mail::Header v1.74; > Mail::Internet v1.74; > MIME::Base64 v3.07; > MIME::Body v5.420; > MIME::Decoder v5.420; > MIME::Entity v5.420; > MIME::Field::ContDisp v5.420; > MIME::Field::ConTraEnc v5.420; > MIME::Field::ContType v5.420; > MIME::Field::ParamVal v5.420; > MIME::Head v5.420; > MIME::Parser v5.420; > MIME::QuotedPrint v3.07; > MIME::Tools v5.420; > MIME::Words v5.420; > mod_perl v1.29; > Module::Versions::Report v1.02; > overload v1.04; > Params::Validate v0.87; > POSIX v1.09; > re v0.05; > Regexp::Common v2.120; > Regexp::Common::delimited v2.104; > RT v3.6.3; > RT::Interface::Email v2; > Scalar::Util v1.19; > SelectSaver v1.01; > Socket v1.78; > Storable v2.15; > strict v1.03; > Symbol v1.06; > Sys::Syslog v0.13; > Text::Autoformat v1.13; > Text::Quoted v2.02; > Text::Reform v1.11; > Text::Tabs v2005.0824; > Text::Template v1.44; > Text::Wrapper v1.000; > Time::HiRes v1.86; > Time::JulianDay v2003.1125; > Time::Local v1.11; > Time::ParseDate v2006.0814; > Time::Timezone v2006.0814; > Time::Zone v2.22; > Tree::Simple v1.17; > UNIVERSAL v1.01; > UNIVERSAL::require v0.11; > URI v1.35; > URI::Escape v3.28; > URI::URL v5.03; > URI::WithBase v2.19; > utf8 v1.06; > vars v1.01; > warnings v1.05; > warnings::register v1.01; > XSLoader v0.06; > > > > > > RT Variables > > RT::AmbiguousDayInPast 1 > RT::BasePath /opt/csw/rt3 > RT::BinPath /opt/csw/rt3/bin > RT::CORE_CONFIG_FILE /opt/csw/rt3/etc/RT_Config.pm > RT::CommentAddress [EMAIL PROTECTED] > RT::CorrespondAddress [EMAIL PROTECTED] > RT::DatabaseHost localhost > RT::DatabaseName rt3 > RT::DatabasePassword /Password not printed/ > RT::DatabaseRTHost localhost > RT::DatabaseType mysql > RT::DatabaseUser mmmm > RT::DateDayBeforeMonth 1 > RT::DefaultSearchResultFormat '<B><A > HREF="/rt3/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#', > '<B><A > HREF="/rt3/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject', > Status, QueueName, OwnerName, Priority, '__NEWLINE__', '', > '<small>__Requestors__</small>', '<small>__CreatedRelative__</small>', > '<small>__ToldRelative__</small>', > '<small>__LastUpdatedRelative__</small>', '<small>__TimeLeft__</small>' > RT::DefaultSummaryRows 10 > RT::EmailOutputEncoding utf-8 > RT::EtcPath /opt/csw/rt3/etc > RT::FriendlyFromLineFormat "%s via RT" <%s> > RT::FriendlyToLineFormat "%s of ucsd.edu Ticket #%s":; > RT::LocalEtcPath /opt/csw/rt3/local/etc > RT::LocalLexiconPath /opt/csw/rt3/local/po > RT::LocalPath /opt/csw/rt3/local > RT::LogDir /opt/csw/rt3/var/log > RT::LogToFileNamed rt.log > RT::LogToScreen error > RT::LogToSyslog debug > RT::LogoURL /rt3/NoAuth/images/PROJECT_IDA.jpg > RT::LoopsToRTOwner 1 > RT::MailCommand sendmail > RT::MasonComponentRoot /opt/csw/rt3/share/html > RT::MasonDataDir /opt/csw/rt3/var/mason_data > RT::MasonLocalComponentRoot /opt/csw/rt3/local/html > RT::MasonSessionDir /opt/csw/rt3/var/session_data > RT::MaxAttachmentSize 10000000 > RT::MaxInlineBody 13456 > RT::MessageBoxWidth 72 > RT::MessageBoxWrap HARD > RT::MinimumPasswordLength 5 > RT::NotifyActor 1 > RT::Organization ucsd.edu > RT::OwnerEmail judy > RT::ParseNewMessageForTicketCcs 1 > RT::RTAddressRegexp [EMAIL PROTECTED] > RT::RecordOutgoingEmail 1 > RT::RedistributeAutoGeneratedMessages privileged > RT::SITE_CONFIG_FILE /opt/csw/rt3/etc/RT_SiteConfig.pm > RT::SendmailArguments -oi -t -ODeliveryMode=b -OErrorMode=m > RT::SendmailBounceArguments -f "<>" > RT::SendmailPath /usr/sbin/sendmail > RT::ShowTransactionImages 1 > RT::StatementLog 1 > RT::StoreLoops 1 > RT::StrictLinkACL 1 > RT::Timezone US/Pacific > RT::UseFriendlyFromLine 1 > RT::VERSION 3.6.3 > RT::VarPath /opt/csw/rt3/var > RT::WebBaseURL http://idahub.ucsd.edu:80 > RT::WebDefaultStylesheet 3.5-default > RT::WebFlushDbCacheEveryRequest 1 > RT::WebImagesURL /rt3/NoAuth/images/ > RT::WebPath /rt3 > RT::WebPort 80 > RT::WebURL http://idahub.ucsd.edu:80/rt3/ > RT::WikiImplicitLinks 1 > RT::rtname ucsd.edu > > > Perl configuration > > Summary of my perl5 (revision 5 version 8 subversion 8) configuration: > Platform: > osname=solaris, osvers=2.8, archname=sun4-solaris-thread-multi > uname='sunos ra 5.8 generic_117350-46 sun4u sparc sunw,sun-blade-1000' > config_args='' > hint=recommended, useposix=true, d_sigaction=define > usethreads=define use5005threads=undef useithreads=define > usemultiplicity=define > useperlio=define d_sfio=undef uselargefiles=define usesocks=undef > use64bitint=undef use64bitall=undef uselongdouble=undef > usemymalloc=n, bincompat5005=undef > Compiler: > cc='cc', ccflags ='-D_REENTRANT -xO3 -xarch=v8 -xspace -xildoff > -I/opt/csw/bdb44/include -I/opt/csw/include -D_LARGEFILE_SOURCE > -D_FILE_OFFSET_BITS=64', > optimize='-xO3 -xarch=v8 -xspace -xildoff', > cppflags='-D_REENTRANT -xO3 -xarch=v8 -xspace -xildoff > -I/opt/csw/bdb44/include -I/opt/csw/include' > ccversion='Sun C 5.8 Patch 121015-04 2007/01/10', gccversion='', > gccosandvers='' > intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=4321 > d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=16 > ivtype='long', ivsize=4, nvtype='double', nvsize=8, Off_t='off_t', > lseeksize=8 > alignbytes=8, prototype=define > Linker and Libraries: > ld='cc', ldflags ='-xarch=v8 -L/opt/csw/bdb44/lib -L/opt/csw/lib > -L/usr/lib -L/usr/ccs/lib -L/opt/SUNWspro/prod/lib/v8plus > -L/opt/SUNWspro/prod/lib -L/lib' > libpth=/usr/lib /usr/ccs/lib /opt/SUNWspro/prod/lib/v8plus > /opt/SUNWspro/prod/lib /lib /opt/csw/lib > libs=-lsocket -lnsl -lgdbm -ldb-4.4 -ldl -lm -lpthread -lc > perllibs=-lsocket -lnsl -ldb-4.4 -ldl -lm -lpthread -lc > libc=/lib/libc.so, so=so, useshrplib=true, libperl=libperl.so.5.8.8 > gnulibc_version='' > Dynamic Linking: > dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-R /opt/csw/lib' > cccdlflags='-KPIC', lddlflags='-G -L/opt/csw/bdb44/lib -L/opt/csw/lib > -L/usr/lib -L/usr/ccs/lib -L/opt/SUNWspro/prod/lib/v8plus > -L/opt/SUNWspro/prod/lib -L/lib' > > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 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