Emmanuel Nnko wrote: > Dear All, > > I have installed the RT 3.6.5 originally using it's database (Pg) for > authentication. Initially it went fine with all the features working. > > However, I decided to enable authentication of RT through AD > (tradardc02.tra.go.tz <http://tradardc02.tra.go.tz>) as shown in the > attached RT_SiteConfig file. On choosing the priority I set AD as the > primary choice and 'localhost' - meaning the RT database for > authentication. Now I am getting the following errors:
Emmanuel, your RT_SiteConfig is a complete mess. You need to remove ALL your LDAP related settings and start again from scratch using the information here: http://wiki.bestpractical.com/view/ExternalAuth To start with, you do not specify the hostname of your AD server in ExternalAuthPriority. ExternalAuthPriority simply defines which config sets to use from the ExternalSettings directive. If you only have one AD server, you should only have one entry in ExternalAuthPriority and it should be a name you choose for your AD server and it should match the name of a config set in ExternalSettings. Also, authentication will always fall back to RT. Any user in RT's internal database will always be checked if they are not authenticated out of AD. Let us know when you've fixed it up a bit. -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
