Hello all,
 
    Our users can't update custom field values when they modify a ticket (they 
can update everything else - subject, status etc). The error comes up:
 

User asked for an unknown update type for custom field Locations for RT::Ticket 
object #3410 
Could not add new custom field value. Permission Denied 
They do have the group right: AssignCustomFields
 
I'm not sure what I'm missing?
 
gary
 
 
 
_________________________________________________________________
In a rush? Get real-time answers with Windows Live Messenger.
http://www.windowslive.com/messenger/overview.html?ocid=TXT_TAGLM_WL_Refresh_realtime_042008
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to