Try quoting the regex: Set($RTAddressRegExp, '^(content\blah\blah...)$');
At 11:00 AM 4/23/2008, lgrella wrote: >I am trying to change the $ParseNewMessageForTicketsCC in the >RT_SiteConfig.pm. > > I tried this: > ># For ticket 226, need to add the following lines for a cc to be added ># from an email created ticket. added by DOC 20080422 >Set($ParseNewMessageForTicketCcs, 1); >Set($RTAddressRegexp, >^([EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL >PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL >PROTECTED]|[EMAIL PROTECTED])$); > >and I tried this: > ># For ticket 226, need to add the following lines for a cc to be added ># from an email created ticket. added by DOC 20080422 >=[Set($ParseNewMessageForTicketCcs, 1);] >=[Set($RTAddressRegexp, >^([EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL >PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL PROTECTED]|[EMAIL >PROTECTED]|[EMAIL PROTECTED])$);] > >For both of them the startup error was >" [Tue Apr 22 21:09:55 2008] [error] Can't load Perl file: >/usr/local/rt3/bin/webmux.pl for server tickets.xxxxxxxx.com:0, exiting..." > >Webmux.pl existing in that path and looks fine (at least upon cursory >examination). > >Any ideas? >-- >View this message in context: >http://www.nabble.com/Error-when-changing-%24ParseNewMessageForTicketsCC-tp16834733p16834733.html >Sent from the Request Tracker - User mailing list archive at Nabble.com. > >_______________________________________________ >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > >Community help: http://wiki.bestpractical.com >Commercial support: [EMAIL PROTECTED] > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >Buy a copy at http://rtbook.bestpractical.com -- Gene LeDuc, GSEC Security Analyst San Diego State University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com