Set($WebPath , "/"); Set($WebBaseURL , "https://rt.protus.org";);
The problem seems to be when RT creates tickets from emails. Nelson ________________________________ From: RT Lists [mailto:[EMAIL PROTECTED] Sent: Friday, May 02, 2008 2:08 PM To: Nelson Pereira Cc: [email protected] Subject: Re: [rt-users] Link issues in the Tickets section (ie: static search) Hi Nelson, Forgive me if I'm covering what you've tried already. To start out, in your RT_SiteConfig, verify your WebPath and WebBaseURL settings. As an example, here's the relevant settings from an existing RT setup: Set($WebPath , "/rt"); Set($WebBaseURL , "http://10.0.0.15:$WebPort";); This tells RT that it's supposed to be located at http://10.0.0.15:80/rt (I think in your case, $WebPath would be just "/"). As for the capitalization issue... have you performed any changes whatsoever to RT-related files, other than RT_SiteConfig.pm in [rtpath]/etc? -Matt On Tue, Apr 29, 2008 at 12:51 PM, Nelson Pereira <[EMAIL PROTECTED]> wrote: Hi all, I've noticed a problem that I'm unsure when it actually started. When you click on the Tickets link ( https://domain.com/Search/Build.html) at the top of the page in RT at a glance, When you click on one of the tickets that show up, the link is wrong, hence brings you to a page cannot be displayed. The link looks like this: https://ticket/Display.html?id=143 When it should look like this: https://domain.com/Ticket/Display.html?id=143 Notice the host part missing and the "t" is suppose to be Capitalized. Anyone can tell me how I can fix this? This seams to be an issue with the search I think or something. Nelson Pereira Senior Network Administrator Protus IP Solutions Inc. [EMAIL PROTECTED] phone: 613.733.0000 ext.528 MyFax: 613.822.5083 www.myfax.com Refer your friends and colleagues to MyFax! Click here for more information. <http://www.myfax.com/referral_program.asp> <http://www.myfax.com> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
<<image001.gif>>
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
