On May 8, 2008, at 7:53 AM, Adam Smith wrote:
Can someone "in the know" please clarify whether or not RT has a "rate limit" setting per-IP (I think in testing this some time ago it appeared to be per-browser, somehow, so maybe by session ID??) anyway-- something like that which prevents users from pulling more than about two queries at the same time? I believe this to be some sort ofDenial of Service prevention by "rate limiting" people requesting data from the systems.
It does not. If you wanted such a feature, I'd recommend you do it at the webserver layer.
For Team Leaders and so on trying to load up several tickets at once it can slow you down, especially if you have a lot of data to pull down. Is there any way of increasing this limit? -- Adam Smith _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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