In short, I have an old server running FC4 and RT 3.6.6. I have installed a new server running FC8, but I am having trouble getting RT 3.6.6 running on it. Here are some more details:
fc4 httpd version running Apache/2.0.54 fc8 httpd version running Apache/2.2.8 (Unix) The user running httpd on fc4 is "apache". I am attempting to start httpd with "service httpd start" as root on fc8 - just as I do on fc4. Permissions, owner, and group are exactly the same between the two machines starting at /opt/rt3. For example, both servers show this for /opt/rt3/var/mason_data: drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 cache drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 etc drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 obj However, when starting httpd on fc8, I get the message below. It appears to be permissions related, but the permissions between the two servers starting at /opt/rt3 are exactly the same. I would really appreciate any assistance. This is driving me nuts! Thanks, Shannon ----- Original Message ---- From: Matthew Keller <[EMAIL PROTECTED]> To: Shannon Adams <[EMAIL PROTECTED]> Cc: [email protected] Sent: Monday, May 12, 2008 3:33:05 PM Subject: Re: [rt-users] RT 3.6.6 Install on FC8 (Apache problems) The user running apache (normally 'apache' or 'httpd') needs to be able to write to the mason_data and session_data folders in /opt/rt3/var/ On Mon, 2008-05-12 at 12:09 -0700, Shannon Adams wrote: > I am stuck on the Apache configuration. When I try to start httpd, it fails > ("service httpd start"). The log shows: > > [Mon May 12 10:55:15 2008] [error] Could not create > '/opt/rt3/var/mason_data/obj/.__obj_create_marker': Permission > denied\nStack:\n > [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:222]\n > [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:169]\n > [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:155]\n > [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:329]\n > [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:53]\n > [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:633]\n > [/opt/rt3/lib/RT/Interface/Web/Handler.pm:173]\n > [/opt/rt3/lib/RT/Interface/Web/Handler.pm:137]\n > [/opt/rt3/bin/webmux.pl:89]\nCompilation failed in require at (eval 2) line > 1.\n > [Mon May 12 10:55:15 2008] [error] Can't load Perl file: > /opt/rt3/bin/webmux.pl for server itadmin_test.bigrocksports.com:0, exiting... > > Here is my /etc/httpd/conf.d/rt3.conf: > > <VirtualHost *> > ServerName itadmin_test.bigrocksports.com > ServerAlias rtbak.bigrocksports.com > DocumentRoot /opt/rt3/share/html > > AddDefaultCharset UTF-8 > PerlModule Apache::DBI > PerlRequire /opt/rt3/bin/webmux.pl > > <Location /rt3> > SetHandler perl-script > PerlHandler RT::Mason > </Location> > </VirtualHost> > > Looks like I have two problems based on the logs? First, permissions on the > "/opt/rt3/var/mason_data/obj/" directory. What should the owner/permissions > be? Secondly, "Can't load Perl file". All the dependencies passed during > the install and I know perl is installed. > > I am stuck. Thanks for any help. > > Shannon > > > > > ____________________________________________________________________________________ > Be a better friend, newshound, and > know-it-all with Yahoo! Mobile. Try it now. > http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
