TransactionBatch may be tricky, if you want condition "When CF X is
set to 'work' from empty" then you can implement the following pseudo
code:
if ($txn_type eq 'Create') {
return 1 if $self->TicketObj->FirstCustomFieldValue('cf') eq 'work'
return 0;
}
if ($txn_type eq 'CustomField') {
return 0 unless $txn_field = $cf_id;
return 0 if $txn_old_value; # field had not empty value
return 0 unless $txn_new_value eq 'work';
return 1;
}
return 0;
On Fri, May 16, 2008 at 5:37 PM, Alexandre de Medeiros Ribeiro
<[EMAIL PROTECTED]> wrote:
> Hi all,
>
> I want create this scrip:
>
> condition: user defined
> action: create tickets
> template: my template
> stage : transaction create
>
> custom condition:
>
> #test if this ticket is now created
> return 0 unless $self->TransactionObj->Type() eq 'Create';
>
> #test if my cf has value 'work'
> return 0 unless $self->TicketObj->FirstCustomFieldValue('cf') eq
> 'work';
>
> return 1;
>
> =================
> My second test doesn't work because when the transaction type is
> create
> the value of cf is null (2 diferent transactions).
> How can i solve this problem?
>
>
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--
Best regards, Ruslan.
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