This is the error I get: May 22 17:21:06 diffgeek RT: RT thinks this message may be a bounce (/usr/lib/perl5/vendor_perl/5.8.8/RT/Interface/Email.pm:243)#012 May 22 17:21:08 diffgeek RT: Could not record email: Message Bounced (/usr/share/rt3/html/REST/1.0/NoAuth/mail-gateway:75)#012
On Thu, May 22, 2008 at 5:27 PM, IT GUY <[EMAIL PROTECTED]> wrote: > Dear All, > > Ticket creation failed through e-mail. I have allowed the following rights > to the group in that queue: > > CommentOnTicket > CreateTicket > ReplyToTicket > SeeQueue > ShowTicket > ShowTicketComments > > Is there anything I need to do more, or do have to enable the privileged > group to create ticket as well. > > I have checked the e-mail settings as well, I don't think the problem is > there. > > Regards, > Yogesh >
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