I've recently discovered that for Attachments, the 'Next' method will retrieve the SECOND attachment the first time it's called, as in the following:
$self->TransactionObj->Attachments->Next Maybe the same for your groups? I was going to ask the list... 1) ...if there's a better way to cycle through them (without skipping the first one) than my current way, which is to get the ->First at the beginning of the loop and re-instantiate to ->Next at the end. 2) ...where I can find documentation on ->First, ->Next, TransactionObj, TicketObj, etc. etc. and all methods for all objects. (I have been basing all my scrips on examples 'scrounged' from the list and from bestpractical). --------------------------------- The information contained in this email is strictly confidential and subject to the Confidentiality Notice at www.mcfina.com/emailpolicy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Benjamin Weser Sent: Thursday, May 22, 2008 12:39 PM To: rt-users Subject: [rt-users] show a new ticket tab for a special user group only Hi list, I'm stuck. I tried for hours now to extend the tabs of a ticket. This worked so far with copying /opt/rt3/share/html/Ticket/Modify.html to local, rename it to RMB.html (my new site including some CFs wich should be visible for the special user group "Members RMB" and project managers only). This worked fine. But now I wanted only members of group "Members RMB" to see this new tab at the tickets. So I added some lines to /opt/rt3/local/html/Ticket/Elements/Tabs which look like that: my $ticket_page_tabs = { _Aa =>{ title => loc('Display'), path => "Ticket/Display.html?id=" . $id, }, _Ab =>{ title => loc('History'), path => "Ticket/History.html?id=" . $id, }, _B => { title => loc('Basics'), path => "Ticket/Modify.html?id=" . $id, }, _C => { title => loc('Dates'), path => "Ticket/ModifyDates.html?id=" . $id, }, _D => { title => loc('People'), path => "Ticket/ModifyPeople.html?id=" . $id, }, _E => { title => loc('Links'), path => "Ticket/ModifyLinks.html?id=" . $id, }, _F => { title => loc('Reminders'), path => "Ticket/Reminders.html?id=" . $id, separator => 1, }, _X => { title => loc('Jumbo'), path => "Ticket/ModifyAll.html?id=" . $id, }, }; $RT::Logger->info("User: ", $session{'CurrentUser'}->Name); my $groups = $session{'CurrentUser'}->UserObj->OwnGroups; $RT::Logger->info("Count: ", $groups->Count); while (my $group = $groups->Next){ $RT::Logger->info("test: ", $group->Name); if ( $group->Name =~ /Members RMB/ ){ $RT::Logger->info("found: ", $group->Name); $ticket_page_tabs->{_Ca} = { title => loc('RMB'), path => "Ticket/RMB.html?id=" . $id, }; } } As you can see I used a lot of logging already but I couldn't find the answer to my problem which is the following: The tab "RMB" will only be shown if the user is member of the group "Members Admin" which have the right superuser (of course). How can this happen? Here are some short snippets from my logfile (please compare with the code above): This was a working version with user weser as member of group "Members Admin": [Thu May 22 16:04:34 2008] [info]: Successful login for weser from xxx.xxx.xxx.xxx (/opt/rt3/local/html/autohandler:258) [Thu May 22 16:04:37 2008] [info]: User: weser (/opt/rt3/local/html/Ticket/Elements/Tabs:133) [Thu May 22 16:04:37 2008] [info]: Count: 4 (/opt/rt3/local/html/Ticket/Elements/Tabs:135) [Thu May 22 16:04:37 2008] [info]: test: AllUsers (/opt/rt3/local/html/Ticket/Elements/Tabs:137) [Thu May 22 16:04:37 2008] [info]: test: Members Developer (/opt/rt3/local/html/Ticket/Elements/Tabs:137) [Thu May 22 16:04:38 2008] [info]: test: Members Admin (/opt/rt3/local/html/Ticket/Elements/Tabs:137) [Thu May 22 16:04:38 2008] [info]: test: Members RMB (/opt/rt3/local/html/Ticket/Elements/Tabs:137) [Thu May 22 16:04:38 2008] [info]: found: Members RMB (/opt/rt3/local/html/Ticket/Elements/Tabs:139) This happens if I delete user weser from group "Members Admin": [Thu May 22 16:06:53 2008] [info]: Successful login for weser from xxx.xxx.xxx.xxx (/opt/rt3/local/html/autohandler:258) [Thu May 22 16:06:56 2008] [info]: User: weser (/opt/rt3/local/html/Ticket/Elements/Tabs:133) [Thu May 22 16:06:56 2008] [info]: Count: 3 (/opt/rt3/local/html/Ticket/Elements/Tabs:135) It will not go into the while-loop. Can anybody please explain me why? Or does anyone has at least some suggestions where else I could have a look? Or a work around? Anything? Thanks a lot in advance. Ben _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com