Hi John, Ok, so I added a mailbox for the user rt-general, but as I suspected now when I send mail it just goes into the mailspool area and sits in the "new" folder waiting for someone to read it. I cant understand how the alias file is meant to be actioned (ie the piped command)
thanks Andy. ----- Original Message ----- From: "John BORIS" <[EMAIL PROTECTED]> To: <[email protected]>; "Andy Smith" <[EMAIL PROTECTED]> Sent: Wednesday, May 28, 2008 9:02 PM Subject: Re: [rt-users] Not understanding initial email config :( > Andy, > The email address has to be valid for it to get to RT. I am no guru > when it comes to email but woudn't the emailer try to resolve the email > address and then look for the MX record for that address in DNS. If you > sent the email from the command line and your log shows that address as > unroutable then it can't locate the domain in DNS. I am not sure if you > added it to a host table if that would get it to work. Your resolv.conf > would have to be setup to have the lookup order to include looking in > the host table. > > > > John J. Boris, Sr. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
