Is there an issue with Notify Owner and SendEmail in rt 3.6.5 ? On Mon, May 26, 2008 at 4:16 PM, Sharlon Carty <[EMAIL PROTECTED]> wrote:
> hello RT users, > > I am having some problems with rt-crontool all of a sudden. > I have the following job in crontab: > rt-crontool --search RT::Search::FromSQL --search-arg "Status = 'open' AND > Owner != 'Nobody' AND LastUpdated < '7 days ago'" --action > RT::Action::Notify --action-arg Owner --template 'AutoReminders' > > And the RT::Action::Notify will not send any e-mails to the owner. the logs > shows the following: No recipients found. Not sending. The owner does have > en email address and the query is good and does return results. > I tried with RT::Action::SendEmail and the same message. > RT::Action::RecordCorresponse for example works fine. > > Why is SendEmail and Notify failing? anyone with an idea? Any other > reminder tools out there? > > -- > - - Sharlon (c). > -- - - Sharlon (c).
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