On Monday 02 June 2008 04:25:17 Mike Peachey wrote: > Carlos J. Velez-Rivera wrote: > > Mike, > > > > I'm one of those who has the issue you mention. I'd like to help. Do > > you want some more output enabled? Would you like me to add some code to > > my instance so you can output anything that might help you fix it? > > It's not something that is easily done by remote instruction. What I > really need is someone who is vaguely familiar with perl and RT to run > through the code with a few new debugging statements, and make > adjustments to them where necessary based on the log output to determine > where the ID is getting lost.
Honestly, I'm not familiar with the RT code, but have done extensive perl programing in the past. I'd like to give it a try, if you are up for it! Let me know if you have any recommended reading before I jump in. -- Carlos J. Velez-Rivera Manager CK Computing Corporation [EMAIL PROTECTED] Voice: (787)464-1182 Fax: 866-910-4798 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
