Hello! We in our department have recently decided to install RT to make the work of the moderators more comfortable. We have been using an Exchange Server to receive mail for quite a long time, so we have a valuable history archive there. I have installed RT some days ago and now we are wondering if there is a method to import all those emails from Exchange to RT, making them tickets. I was sure this is a common thing to do, but I've searched Wiki and the Mailing Lists and found absolutely nothing helpful, I was quite surprised. Can someone help me here? This is an important issue for us!
With due respect, Strelkova Natalia. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
