Hi, I'm trying to implement a way to "silence" the resolve message to requestor.
However, I cannot make the following code - or any variant over it - work as expected: return 1 unless ($self->TransactionObj- >FirstCustomFieldValue('Silent') =~ /Yes/i ); I have created a customfield named "Silent", type "select one", with one selectable value (named "Yes"). However when trying to evaluate that one in a custom condition, it is as if the value isn't ever set. If I try to walk the CustomFields object, I get as far as to CustomFieldValues, which is a object hash for ObjectCustomFieldValues, but I can't get beyond that (to me it seems like that object has no children). Using RT 3.6.6. Known issue? Obvious mistake on my part (as usual)? Thanks, /Eirik _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com