On Tue, Jul 01, 2008 at 08:46:25AM -0700, Jon Codispoti wrote: > Hello Everyone, > > Running version 3.6.3 here. I'm sure there is an easy solution for this, so > wanted to get some advice. > > Currently the e-mail for the "Could not load a valid user" messages go to > the RT administrator in addition to the original requester. I would like to > stop the behavior of it sending the message to the requester, as notifying > the administrator is enough for us. > > What's the best way to accomplish this? >
Modify the following function in lib/RT/Interface/Email.pm: =head2 _NoAuthorizedUserFound Emails the RT Owner and the requestor when the auth plugins return "No auth user found" =cut sub _NoAuthorizedUserFound { [...] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com