Hi all, I have the following situtation:
User Alice has access to queue Foo, but not queue Bar. Alice files ticket #1337 in queue Bar. As she is the requestor, she may see that one ticket from Bar. Yet, Alice will not be able to make ticket #4711, which is in Foo, depend on #1337. This is the current state in our RT. We would, of course, want Alice be able to define these dependencies. This particular instance of RT is version 3.6.3. Thanks for all help, Richard _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com