Hi, I was wondering if there is a way to configure RT to 'recognise' email replies with modified Subject Tokens below as being from the same RT ticket?
[rt.foo.com #1234] [rt.foo.com @1234] [rt.foo.com 1234] Thanks in advance. Phillip. Regards, Phillip Tan Pacific Arena Private Limited 200 Cantonment Road #04-05 Southpoint Singapore 089763 T: (65) 6317 2874 F: (65) 6317 2811 www.pricebreaker.travel www.pacificarena.travel Business Registration No.197600773W TA249 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
