Hi Everyone,
2 Questions on RT command line tools. Using version 3.6.3 here.
1. I've used "rt-crontool" to add comments to tickets based on a scheduled
query and like that functionality.
Is there a way to add comments to tickets on the fly using the "rt"
CLI interface?
I've looked at the help and examples and did not see anything obvious.
2. I know the "rt" CLI interface can make use of environment variables like
RTUSER, RTPASSWD, RTSERVER, etc..
Can the rt-crontool use these as well? It seems to only utilize the
credentials of the logged on user and ignores the environment settings.
Thanks in advance!
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